Service Status | xilo Ltd.

Some systems are experiencing issues.

Service Status | xilo Ltd.

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

13 Incidents
  • General

    Last updated 2026-04-14 06:44:17

    Operational
  • Shared Hosting

    Last updated 2026-08-24 10:20:30

  • Reseller Hosting

    Last updated 2026-08-24 10:20:30

  • Premium Hosting

    Last updated 2026-08-24 10:20:23

  • Cloud Servers

    Last updated 2026-04-14 06:44:13

    Operational
  • Dedicated Servers

    Last updated 2026-08-24 10:20:31

  • Webmail

    Last updated 2026-04-14 06:44:11

    Operational
  • Incoming

    Last updated 2026-04-14 06:44:10

    Operational
  • Outgoing

    Last updated 2026-04-14 06:44:12

    Operational
12 Incidents
  • Portal

    Last updated 2026-06-05 14:58:39

  • Network / Routing

    Last updated 2026-04-14 06:44:09

    Operational
  • Phones

    Last updated 2026-04-14 06:44:08

Recent Incidents

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Phones

Telephone Upgrade

11 hours ago —
Watching
11 hours ago —

Hello, On Friday 16th October, we will be porting our numbers to a new voice platform to support increased call demand on our support services which has caused a few issues for several weeks. This is expected to take several hours from approximately 9am whilst the numbers are ported across.

Please accept our apologies for the inconvenience this may cause and we hope to resume normal service post migration.

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