Service Status | xilo Ltd.

All systems are operational.

Shared Hosting, Reseller Hosting and Dedicated Servers
1 day ago —
Fixed

Fixed

21 hours ago —

Both servers, were restored some time ago and are stable.

The secondary cause was a failed switch reboot causing a network loop which should not normally be of concern due to how the switches are configured so this will require further investigation.

Due to this, the emergency work on the portal has been impacted which will be resolved shortly.

Fixed

22 hours ago —

There was power loss to one rack.

This was restored but appears to have had a knock on impact to a switch causing a wider network issue. This has been isolated and service restored to most.

Two servers remain offline and are being investigated.

1 day ago —

We are seeing a loss of a rack in our Reading facility, we are investigating.

Incident UUID 8b4db54b-dba4-4e18-9ea9-b63ae95ddbe1