Service Status | xilo Ltd.

Some systems are experiencing issues.

Service Status | xilo Ltd.

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

  • General

    Last updated 2026-03-06 02:12:28

    Operational
  • Shared Hosting

    Last updated 2026-03-06 02:02:39

    Operational
  • Reseller Hosting

    Last updated 2026-03-06 02:02:50

    Operational
  • Premium Hosting

    Last updated 2026-03-06 02:02:52

    Operational
  • Cloud Servers

    Last updated 2026-03-06 02:02:54

    Operational
  • Dedicated Servers

    Last updated 2026-03-06 02:02:56

    Operational
  • Webmail

    Last updated 2026-03-06 02:02:58

    Operational
  • Incoming

    Last updated 2026-03-06 02:03:00

    Operational
  • Outgoing

    Last updated 2026-03-16 13:58:04

    Operational
1 Incident
  • Portal

    Last updated 2026-03-16 13:59:15

  • Network / Routing

    Last updated 2026-03-06 02:03:05

    Operational
  • Phones

    Last updated 2026-03-06 02:03:06

    Operational

Past Incidents

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Portal

Portal White Page

6 hours ago —
Identified

Identified

1 hour ago —

A fix is now being rolled out for the offending rule and we will update once complete.

Identified

4 hours ago —

We have identified this is affecting some customers due to a new ruleset added to our WAF.

Our engineers are working to resolve this as soon as possible.

6 hours ago —

We have received reports of some customers seeing a white page when trying to login to the portal.

No incidents reported.
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