Services operational

About This Site

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

Past Incidents

Thursday 24th November 2022

Phones Power Loss - DC3

We're aware of a power outage affecting a secondary site used for off-site backup services.

This is also impacting our phones for incoming and outgoing services. We are working on re-routing those where possible.

No customer services are impacted as this site is only used for extra resilience for hosting services such as tertiary DNS and MX.

Wednesday 23rd November 2022

No incidents reported