We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.
No incidents reported
We're investigating an issue with our portal not showing the correct login page to all visitors.
A fix has been applied to one portal server which is showing normal service and our engineers are rolling out to the remaining servers.
We appreciate your patience and understanding throughout this period.
Our engineers are still working on this issue.
All our services are working normally but should you need further help, please call our support team and we will be able to assist further by phone in the interim.
