Some systems are experiencing issues.
We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.
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All servers have been patched in line with cPanels update except those below.
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These are older servers on the upgrade pathway to newer base OS which we will be pushing ahead of the queue and those customers will be contacted in due course.
cPanel, WHM and Webmail will remain full disabled at this time on these servers.
For email use, please use an IMAP or POP3 client.
cPanel have announced a CVE affecting all versions.
Due to this, cPanel and WHM access has been disabled until we can apply patches. Mitigation was reviewed but not possible.
We will update this as soon as we have further news from cPanel.
Server customers should follow the guidance as listed at https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026
This work overran slightly for which we apologise but is now complete.
As part of our planned works for the portal, we have further changes overnight.
This work is due to start at 4am and take approximately 5 hours.
We appreciate your patience and understanding.