Service Status | xilo Ltd.

Some systems are experiencing issues.

Service Status | xilo Ltd.

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

13 Incidents
  • General

    Last updated 2026-04-14 06:44:17

    Operational
  • Shared Hosting

    Last updated 2026-08-24 10:20:30

  • Reseller Hosting

    Last updated 2026-08-24 10:20:30

  • Premium Hosting

    Last updated 2026-08-24 10:20:23

  • Cloud Servers

    Last updated 2026-04-14 06:44:13

    Operational
  • Dedicated Servers

    Last updated 2026-08-24 10:20:31

  • Webmail

    Last updated 2026-04-14 06:44:11

    Operational
  • Incoming

    Last updated 2026-04-14 06:44:10

    Operational
  • Outgoing

    Last updated 2026-04-14 06:44:12

    Operational
12 Incidents
  • Portal

    Last updated 2026-06-05 14:58:39

  • Network / Routing

    Last updated 2026-04-14 06:44:09

    Operational
  • Phones

    Last updated 2026-04-14 06:44:08

    Operational

Recent Incidents

Portal
13 hours ago —
Investigating
13 hours ago —

We are investigating errors when logging in to the portal.

Shared Hosting, Reseller Hosting and Dedicated Servers
13 hours ago —
Watching

Watching

12 hours ago —

Routing issue was identified and confirmed in a third party network.

Services restored as as 10:04am.

We continue to monitor

13 hours ago —

We are seeing issues with network routing in DC3.

This is affecting a number of services depending on the route.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.