All systems are operational.
We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.
Last updated 2026-04-14 06:44:17
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Last updated 2026-04-14 06:44:14
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Last updated 2026-04-14 06:44:08
Our supplier advises this was resolved at 4:45pm and was due to a routing issue with ported numbers via BT.
Apologies for any customer affected by this.
Our team are seeing calls drop mid-way through or have no audio when speaking to customers.
This has been raised with our telephony provider.