Service Status | xilo Ltd.

Some systems are under maintenance.

Service Status | xilo Ltd.

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

13 Incidents
  • General

    Last updated 2026-04-14 06:44:17

    Operational
  • Shared Hosting

    Last updated 2026-08-24 10:20:30

  • Reseller Hosting

    Last updated 2026-08-24 10:20:30

  • Premium Hosting

    Last updated 2026-08-24 10:20:23

  • Cloud Servers

    Last updated 2026-04-14 06:44:13

    Operational
  • Dedicated Servers

    Last updated 2026-08-24 10:20:31

  • Webmail

    Last updated 2026-04-14 06:44:11

    Operational
  • Incoming

    Last updated 2026-04-14 06:44:10

    Operational
  • Outgoing

    Last updated 2026-04-14 06:44:12

    Operational
12 Incidents
  • Portal

    Last updated 2026-10-25 01:32:54

  • Network / Routing

    Last updated 2026-04-14 06:44:09

    Operational
  • Phones

    Last updated 2026-04-14 06:44:08

    Operational

Recent Incidents

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Portal
10 hours ago —
Watching

Watching

2 hours ago —

The sync process is now complete and we are finalising the process.

We appreciate your patience with the loss of access and we are keen to migrate to our new platform in coming weeks.

10 hours ago —

Due to the ongoing issue in the portal, we are needing to resync this once further.

This will no longer be required once our portal upgrades are complete in the coming weeks.

We apologise for the impact to the portal.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.