We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.
We will be conducting emergency maintenance on our database which powers our portal.
During this work, the portal will be partially available.
We expect this work to take no longer than 2 hours and our team via phone will not have access to accounts at this time.
We are seeing normal traffic levels now.
Please clear your browser cache if you are not seeing the normal login pages.
This issue is now resolved and the portal services will be brought online one at a time.
This work is currently running behind, we apologise for the delay.
No incidents reported
