We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.
No incidents reported
We are investigating an issue with sporadic redirects errors when accessing the portal for some customers.
Our engineers believe the root cause has been identified and a solution is being deployed for this.
Data shows any customer with an active session would not see any issue but those with a session which has timed would potentially see the issue.
This issue is still being investigated.
Currently our engineers are only seeing this affecting some connections in to the portal.
Please accept our apologies if this affecting you.
