Service Status | xilo Ltd.

Some systems are experiencing issues.

Portal
10 hours ago —
Identified

Identified

3 hours ago —

The cause has been located and a fix is being rolled out.

This is related to our current migration of platform and will no longer be a factor once that is complete in the coming weeks.

Thank you for your patience.

Investigating

10 hours ago —

Investigation is ongoing.

Error appears sporadic in nature and only affects a percentage of requests.

If you are logged in, please do not log out as this will clear your session ID and thus may then mean you encounter the issue.

10 hours ago —

Monitoring has detected elevated portal errors.

We are investigating.

Incident UUID c43538e3-5dde-4107-ac83-5db856ef07dc