All systems are operational.
We have received a further update to apply from the vendor and this will be done urgently between 6:30-9pm this evening, 10th June.
Apologies for any inconvenience caused.
We are aware of an error show to some customers when trying to login to the portal.
Our engineers are investigating.
Work is progressing.
The root cause appears to be an upgrade releates by our support system vendor last week. We are working with them to resolve the issue.
We are conducting emergency maintenance on the portal due to reported issue with the ingtegration with our support software vendor.
We apologise for the impact to portal access.
Incident UUID 039779ba-968b-41d3-9e0c-79b86dacae5e