A service is experiencing issues

About This Site

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

Stickied Incidents

Monday 13th May 2024

Past Incidents

Friday 26th May 2023

No incidents reported

Thursday 25th May 2023

Portal Portal Emergency Maintanance

We will be taking the portal down overnight on 25th May to resolve an issue with portal ticket updates affecting both updates posted and viewed.

Once this has been resolved, we will close this status posting. We expect the work to take up to an hour.

Thank you for your patience throughout.