A service is experiencing issues

About This Site

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

Past Incidents

Thursday 11th December 2025

Portal Planned Upgrades

During the period of 6pm until approximately 10pm, we will be upgrading our portal and it will be out of action for periods within this time frame.

Please accept our apologies for any impact this may cause.

Wednesday 10th December 2025

No incidents reported