We'll report any known service issues on this page, including any planned maintenance.
You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.
Some customers are unable to load the portal normally but instead will be directed to this stage page.
We are investigating an issue with one of our load balancers following some maintenance through the night.
This is now resolved after a few teething issue rejoining the cluster.
Some cached login pages will still show this page but should update in the next hour.
Due to the earlier issue, we'll be taking the portal down between 12:00am and 3:00am to re-introduce the portal server which caused the earlier issues.
The root cause has been located and visitors seeing this page will gradually clear and hit a non-impacted portal server.
We appreciate your patience.
No incidents reported
