Services operational

About This Site

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

Past Incidents

Friday 10th August 2018

No incidents reported

Thursday 9th August 2018

No incidents reported

Wednesday 8th August 2018

Portal SSL Issuance and Re-Issues

Comodo, our SSL partner, appear to be having some API issues.

This will manifest itself as timeouts when trying to sign or re-sign SSLs.

We have raised the issue with them but as yet do not know the cause or when this will be resolved.

Update: Comodo suffered a large DDoS which means some of their systems were down. This has been resolved.