We're investigating a portal issue.
We are still working on this issue.
A power issue at a third party site has caused hardware damage.
Our team are on site and replacing hardware but this is taking time due to multiple affected components.
We apologise for the extended delay.
This is ongoing and is affecting our ability to answer some calls due to volume received.
Please accept our apologies.
This issue is being caused by a network issue on our off-site location.
No customer services are impacted by this and we're working with that datacentre to resolve issues urgently.
