Services operational

About This Site

We'll report any known service issues on this page, including any planned maintenance.

You can contact us via your customer portal, our contact page or via phone on 0333 773 3000.

Past Incidents

Tuesday 25th September 2018

Reseller Hosting Urgent Reboot - kilo

We've received monitoring alerts about high load and kernel panic messages in logs.

On checking the server, the load is high but without matching processes and it appears the kernel has panic'd to a degree which appears related.

Due to this, we will be rebooting the server in the next few minutes.

We apologise for the short notice and impact to your service.

Update: Reboot has completed and server working as expected. Thank you for your patience during the reboot.

Monday 24th September 2018

No incidents reported