Support Centre - Contact Support - Submit a Ticket - Knowledge Base - Service Status
Support 0345 468 0005 • Sales 0800 848 8468 •
SERVICE STATUS
Our status page shows information for all the services we offer. During any service problems, we will update this page when there are service affecting issues, service outages or planned maintenance. If you are having difficulties with your service which are not displayed, please do raise a ticket on your account using the button above including any error messages you may have, together with your domain name, IP address or login username.
We aim to answer all support tickets within 60 minutes during office hours and 8 hours outside of these times.
Current local time: 11:58:34am, 19th June 2013
- Email Services
Webmail Service is operating normally-
There are no service issues, or planned maintenance at this time.
- POP3 Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- IMAP Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- SMTP Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- Hosting Services
- Shared Hosting Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- Reseller Hosting Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- Virtual Hosting Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- Dedicated Hosting Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- General Services
- Broadband Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- My XILO Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- Network / Routing Service is operating normally
-
There are no service issues, or planned maintenance at this time.
- Phones Service is operating normally
-
There are no service issues, or planned maintenance at this time.
Service Updates
No current open service issues.
Recently Resolved Issues
No recently resolved service issues.
What do our clients say about us?
“Always great customer service with a positive attitude. Hosting is quick and reliable with an excellent automatic daily data backup service included.”
(link) Bill Walker, Kewlcat Web Design, May 2012
We accept the following
